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faq

Your questions answered

About the Company

Kuin kauan FxPro on ollut mukana bisneksessä?

FxPro began its journey in **1999**, evolving into one of the leading online trading brokers globally. Over the years, FxPro has expanded its regulatory framework to ensure compliance with the highest industry standards.

FxPro operates under multiple entities regulated by respected authorities worldwide, including:

  • **Cyprus Securities and Exchange Commission (CySEC)**
  • **Financial Conduct Authority (FCA) in the UK**
  • **Securities Commission of The Bahamas (SCB)** and more.

This strong regulatory oversight reflects FxPro’s commitment to providing a secure and transparent trading environment for its clients.

Mitkä ovat FxPro:lla vaihtamisen edut?

FxPro is a No Dealing Desk Execution* broker, offering professional trading conditions, superior execution technology and access to deep liquidity.

Trade CFDs on a wide range of instruments, including popular FX pairs, Futures, Indices, Metals, Energy and Shares, and experience the global markets at your fingertips.

FxPro also offers free educational material, forex trading tools and demo trading accounts to all of our clients to help them practice and learn more about CFDs trading before opening a live trading account. FxPro customer support team is ready to help you 24/5 with any queries you may have in more than 20 languages.

*Subject to our Order Execution Policy

Missä toimistonne sijaitsevat?

We have offices in the UK, Cyprus, UAE, Monaco and Bahamas. You can see all office and contact details here.

Who are your regulators?

FxPro group operates several legal entities, each regulated by the relevant local authority in that jurisdiction.

FxPro Financial Services Ltd is regulated by the Cyprus Securities and Exchange Commission (‘CySEC’) and by the South Africa Financial Sector Conduct Authority (‘FSCA’). FxPro UK Limited is regulated by the Financial Conduct Authority (‘FCA’). FxPro Global Markets Limited is authorised and regulated by the Securities Commission of The Bahamas (‘SCB’).

You can see more information about our licences and regulations here: https://www.fxpro.com/about/licences

Since the availability of jurisdictions may depend on your country of residence, please check the registration page to see which jurisdictions are available to you.

Accounts

Miten avaan live-kaupankäyntitilin?

Rekisteröidäksesi live-kaupankäyntitilin, klikkaa 'rekisteröi'-kuvaketta FxPro:n kotisivulla ja seuraa tarvittavia askeleita suorittaaksesi loppuun sisäänkirjautumisprosessin. Saat automaattisesti sähköpostin, jossa on valtuutukset alustalle sähköpostiin, jonka olet tarjonnut. Kirjaudu FxPro Directiin sähköpostisi ja valitsemasi salasanan avulla. Siitä asti voit ladata dokumenttejasi (jos et ole sitä jo tehnyt), hallita tiliäsi, ladata alustojamme ja rahoittaa tiliäsi.

Huomaathan, että tilisi toimivalta on verrannollinen siihen mikä on asuinpaikkasi. FxPro ei tarjoa hinnanerosopimusta (CFD) asukkaille tietyistä maista, kuten Amerikan Yhdysvallat tai Iranin islamilainen tasavalta.

Voinko avata yritystilin?

You can open a trading account on your company name via our usual sign-up procedure. Please enter the personal details of the person who will be the authorised representative and then log into FxPro Direct to upload official company documentation such as a certificate of incorporation, articles of association etc. Once we receive all necessary documents, our Back Office Department will review them and assist in the completion of the application.

Tarjoatteko vaihtovapaita tilejä?

FxPro offers swap-free accounts for religious purposes. However, fees may be applied once trades on certain instruments are open for a specific number of days. To apply for a swap-free account, please send an email request to our Back Office Department at [email protected]. For further details on FxPro swap-free accounts, please contact our Customer Support.

Voinko avata yhteensovitetun tilin?

Yes. To open a joint account, each person must first open an individual FxPro account and then fill a Joint Account Request Form which can be obtained by contacting our Back Office Department at [email protected].

Please note that joint accounts are only available to married couples or first degree relatives.

Voinko avata enemmän kuin yhden tilin FxPro:lla?

Kyllä, FxPro sallii korkeintaan viiden vaihtotilin omistamista. Voit avata ylimääräisen vaihtotilin FxPro Directin kautta.

What base currencies can I open an account in?

We offer Trading Account currencies in EUR, USD, GBP, CHF, JPY, PLN, AUD and ZAR. Additionally, we also offer NGN, VND, THB, MYR and IDR for certain jurisdictions, allowing you to trade in your local currency.

It is recommended that you select a Wallet currency in the same currency of your deposits and withdrawals in order to avoid any conversion fees, however you can select different base currencies for your Trading Accounts. When transferring between Wallet and an account in a different currency, a live conversion rate will be displayed to you.

Mikä on Premium (VIP)tili?

VIP Premium Accounts are offered to selected individuals with high deposits (typically $50k or equivalent) and those actively trading large volumes. VIP clients benefit from free VPS service and the possibility of decreased spreads/commissions.

For more information please visit our VIP page: https://www.fxpro.com/vip

Mitä tilityyppejä tarjoatte?

We offer a variety of account types for you to choose from, via a range of platforms including Metatrader 4, Metatrader 5 & cTrader.

The trading conditions for each account differ based on the jurisdiction.

You can see a useful comparison table of the account types and features on the page below: https://www.fxpro.com/trading-platforms/comparison

Spread Betting accounts are also available to clients of FxPro UK Limited that reside in the UK.

Tarjoatteko demotilejä?

Yes. Demo accounts are a valuable trading tool to help beginners learn how to trade and allow experienced traders to experiment and test new strategies in a risk-free environment.

You can open an unlimited amount of demo accounts via FxPro Direct.

Although demo accounts present real market conditions and prices, please keep in mind that they are simulations and cannot always reasonably reflect all of the market conditions as during highly volatile or illiquid periods (e.g. market openings, news announcements) they may not behave in the same manner as live accounts.

Ovatko demotilit rajoitettuja millään tavalla?

You may open as many demo accounts as you wish. Demo accounts can be recharged with funds via FxPro Direct. However, please note that demo accounts will be deactivated after 180 days. Also, our MT4 and MT5 demo accounts are limited to a maximum of 70 open positions.

Although demo accounts present real market conditions and prices, please keep in mind that they are simulations and cannot always reasonably reflect all of the market conditions as during highly volatile or illiquid periods (e.g. market openings, news announcements) they may not behave in the same manner as live accounts.

Margin and leverage settings may vary between your demo and live account and you should not expect any success with the Demo Account to be replicated in your live trading.

For this reason, it is strongly recommended that demo accounts are viewed solely as a learning tool for inexperienced traders or a place for testing new trading strategies.

How to open an account with FxPro

  1. Click the ‘Register’ button on this page and open your New FxPro Direct account. Fill out the form with your name, country of residence and email. Set the password.
  2. Specify your nationality, date of birth and mobile number.
  3. Then, your residential address is required.
  4. To act in your best interest, we kindly ask to specify your occupation and education level.
  5. To understand your needs better, we should know more about your financial status and investment plans.
  6. Your trading experience also matters to us! Please answer carefully, as your responses will determine your suitability to trade CFD with FxPro.
  7. The next important step is a small test for financial markets knowledge.
  8. Now, put the default trading account settings. Later, you can open additional real and demo accounts with other preferences at any time.
  9. Right after that, you may undergo the identity verification by uploading the digital copies of the documents required.
  10. Don’t forget to check your inbox! The FxPro Team will send you an email with account credentials. Please keep them safe.

You will be able to fund your account once it gets verified to start trading with FxPro.

Watch video instruction

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Verification

Ovatko henkilökohtaiset tietoni turvassa?

FxPro ottaa vakavat ja ennaltaehkäisevät toimenpiteet varmistaaksesi sen, että henkilökohtaiset tietosi pidetään täysin turvassa. Salasanasi on kryptattu ja henkilökohtaiset tietosi säilytetään turvallisilla servereillä ja niihin ei voi päästä käsiksi kukaan, lukuunottamatta erittäin pientä osaa valtuutetusta henkilökunnastamme.

Mitä asiakirjoja vaaditte?

We require a copy of your valid International Passport, National ID card or Driver's Licence in order to verify your identity.

We may also request a Proof of residence document showing your name and address, issued within the last 6 months.

The document(s) required and their current verification status can be seen at any time via FxPro Direct.

Miten voin ladata tai lähettää dokumentteja teille?

Voit ladata dokumenttejasi kun rekisteröidyt. Voit myös ladata dokumenttejasi FxPro Directissä klikkaamalla 'My Profile/Minun profiili ja sitten 'Upload documents/lataa dokumentti'. Vaihtoehtoisesti, voit myös lähettää ne sähköpostilla osoitteeseen: [email protected]

How can I verify my profile?

  1. Sign in to FxPro Direct with your email and password.
  2. Get ready to take a photo of your passport, ID card or driver’s license.

    (A Proof of residence, such as a bank statement or utility bill, issued within the last 6 months, may also be required).

  3. Click the “Upload documents” button and choose the row with the document you prefer to provide.

Document verification is usually very fast and you can always check the status from the same section in FxPro Direct.

Please note that uploading the documents through Direct is the only acceptable channel of submitting these documents and that any documents sent by email will not be processed.

Watch video instruction

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What should I do if I fail the appropriateness test?

As a regulated broker, we are required to assess the suitability of our clients in regards to their understanding of CFDs and knowledge of the risks involved.

If it is deemed that you do not currently have the experience required, you can proceed with a demo account creation. Once you feel that you are ready and experienced enough to open a live account, and are fully aware of the risks involved, please contact us so we can reassess your suitability.

If the information you provided to us on the registration form was inaccurate, please let us know so we can contact you to clarify any errors.

MT4 & MT5 ALUSTA

Ovatko laitteenne yhteensopivia Macin kanssa?

Meidän FxPro MT4 ja FxPro MT5 vaihtoalustat ovat molemmat yhteensopivia Macin kanssa ja ne voi ladata meidän Download Centrestä. Otathan huomioon, että webpohjaiset ja mobiiliversiot meidän FxPro MT4, FxPro MT5 ja FxPro cTrader alustat ovat myös saatavilla.

Sallitteko kaupankäyntiin liittyvien algoritmien käyttöä alustoillanne?

Kyllä. Eksperttineuvojat ovat täysin yhteensopivia meidän FxPro MT4 ja FxPro MT5 alustojen kanssa, ja cAlgo vaihtobotteja voidaan käyttää meidän FxPro cTrader alustalla. Jos sinulla on mitään kysymyksiä koskien eksperttineuvojia (Expert advisor) ja cAlgo robotteja, otathan yhteyttä asiaksapalveluumme [email protected].

Miten kirjaudun MT4 kaupankäyntialustaan?

Voit logata omaan terminaaliisi menusta, joka löytyy ylävasemmalta näytöltäsi. Tehdäksesi niin, klikkaa 'File' ja sen jälkeen 'Login to trade account'. Uusi laatikko ilmestyy ja se kysyy omat pääsytietosi, salasanasi ja serverin, jolle tilisi on nimetty.

log in

Kirjautumistietosi lähetetään sinulle, heti kun tilisi on hyväksytty.

Demotunnukset ovat myös saaatavilla FXPro Directin välityksellä. Katsoaksesi niitä, kirjaudu FxPro Directiin, klikkaa 'My Profile' listasta kätesi vasemmalta puolelta, sen jälkeen klikkaa 'Platform Credentials'-tabiin 'My Profile'-sivulla.

Jos olet unohtanut MT4-livetilisi salasanan, voit resetoida tämä FxPro Directin välityksellä.

How do I place a new order in MT4?

On monia tapoja, joilla voi tehdä ostomääräyksen MT4-terminaalissa:

  1. Klikkaa 'New Order'-näppäintä työkaluvalikossasi
  2. Valitse 'New Order' työkaluvalikon menusta (Tools)
  3. Paina F9
  4. Klikkaa oikealla instrumenttia 'Market Watch'-ikkunassa ja valitse 'New Order'. Tuplaklikkaa instrumenttia 'Market Watch'-ikkunassa
  5. Salli yhden klikkauksen treidaaminen

Kun menet eteenpäin millä tahansa ohjeilla näistä, niin avaat 'Order-ikkunan. Tämä antaa sinun säädellä muuttujia ja paikkoja, jotka olet avaamassa. 'Symbol' alueella voit vaihtaa instrumentteja ja 'Volume' alueella, voit säätää treidien kokoa. Voit myös säätää stop-loss ja take-profit-tasoja.
Voit klikata 'Sell' avataksesi lyhyen sijoituksen nykyisen ostokoron mukaan tai 'Buy'voit avata pidemmän sijoituksen, joka perustuu nykyiseen kysyttyyn hintaan.

Miten suljen sijoituksen MT4:n avulla?

Sulkeaksesi manuaalisesti avoimen position, sinun pitää ensin löytää tilauksesi MT4:n 'Terminal'-ikkunasta MT4-näyttösi alaosasta. Klikkaa oikealla tilausta, jonka toivot sulkevasi ja valitse 'Close Order', tai tuplaklikkaa tilausta tuodaksesi se 'Order'-ikkunaan ja sulje se sieltä. Vaihtoehtoisesti, voit sulkea position klikkaamalla 'X'-symbolia alhaalta oikealta MT4-terminaalissasi.
Jos sinulla on yhden klikkauksen treidaaminen käytössä, nämä toiminnot voivat johtaa välittömään treidin sulkeutumiseen. Ei tule hyväksyvää ikkunaa asialle.
Jos olet valinnut stop-loss tai take-profit-tason, tilauksesi suljetaan, kun markkinoiden hinta saavuttaa jomman kumman tason, jotka olet spesifioinut.

Miten asetan avoimen orderin MT4:llä?

Avoin tilaus on toimeksianto avata positio, kun instrumentti saavuttaa tietyn ennaltasuunnitellun hinnan, jonka olet itse tehnyt.
Voit sijoittaa odottavan tilauksesi 'Order' -ikkunaan. Vaihda vaan yksinkertaisesti 'Type' vaihtoehdosta 'Instant Execution' 'Pending Order' vaihtoehtoon. Valikko tulee esiin, josta voit spesifioida onko odottava tilaus, jonka olet asettamassa ostolimiitti, myyntilimiitti, ostostoppi vai Sell stop -tilaus. Se myös sallii sinun asettaa rahan hintaan, kuten myös viimeisen voimassaolopäivämäärän ja ajan.
Pidä mielessä että Buy Stops ja Sell limits, tulee asettaa yli nykyisen markettihinnan, sillä aikaa kun Sell stops ja Buy limits, pitää asettaa alle nykyisen markettihinnan.

Miten muutan tai poistan avoimen tilauksen/orderin, kun alustana on MT4?

Muuttaaksesi tai poistaaksesi odottavan orderin, jonka olet asettanut, paikallista se 'Terminal' -osiossa, MT4-ruudun alaosassa. Avoimet orderit ilmestyvät tilitietojesi ylle, kun orderit, jotka ei ole vielä pantu täytäntöön, sijaitsevat niiden alapuolella. Klikkaa oikealla tai tuplaklikkaa orderia, johon toivot tekeväsi muutoksia tai poistavasi. Pop-up valikko tulee esiin ja sallii sinun valita 'Modify or Delete Order' eli modifoi tai poista order. 'Order'-ikkuna ilmestyy ja sallii sinun muuttaa hintaa, sille orderille joka on valittu. Voit myös asettaa uudelleen orderin päättymispäivän, tai asettaastop-lossin ja take-profit tasot sekä voit myös deletoida orderin.

Miksi modify/muuta-näppäin on harmaalla, kun yritän asettaa SL tai TP:tä olemassaolevaan orderiin?

Jos 'Modify' -näppäin on harmaalla kun yrität asettaa stop-loss tai take-profit tasoja olemassaolevaan orderiin, niin syy voi olla siinä, että olet asettanut stop-loss tai take-profit tasot liian lähelle nykyistä hintaa. Vaihtoehtoisesti, se voi tarkoittaa, että olet asettanut nämä tasot väärälle puolelle nykyistä hintaa.
Ole hyvä ja huomaa, että lyhyitä positioita (myy orderit) tehdessä, stop-lossit pitää asettaa korkeammalle kuin nykyinen markkinahinta on ja take-profit tasot pitää olla asetettu alemmas kuin nykyinen markkinahinta on.
Voit nähdä minimum stop tasot jokaiselle alustalle symbolien merkityksistä: https://www.fxpro.com/trading/forex

Miten voin asettaa kustomoituja indikaattoreita tai EA:ita MT4 tai MT5-alustalle?

Lisätäksesi kustomoituja EA:ita tai kustomoituja indikaattoreita, ole hyvä ja avaa MT4 ja mene File>Open Data Folder, sitten valitse MQL4/5>'Experts' tai 'Indicators' ja sijoita sinun MQL4/EX4 tai MQL5/EX5 tiedosto tähän kansioon. Kun avaat uudelleen alustan, sinun tulisi nähdä kustomoitu EA/indikaattori navigointi-ikkunasta ja voit vetää ja tiputtaa sen mihin taulukkoon haluat.
Voit löytää kustomoituja Ea:ita ja indikaattoreita MQL5 nettisivulta: https://www.mql5.com/en/code/mt4

Mistä löydän omat viimeisimmät luodut EA:t MT4-alustalta?

Kaikki EA:T ovat nähtävissä 'Navigator' -ikkunassa vasemman käden puolella MT4-alustalla. Klikkaa 'Expert Advisors' valikkoa ja sieltä klikkaa '+'-kuvaketta laajentaaksesi valikoimaa ja nähdäksesi koko listan saatavilla olevista EA:ista.
Voit sitten vetää ja tiputtaa yhden, käyttääksesi sitä relevantissa taulukossa tms.

Miten voin taustatestata omat Ea:t?

Voit taustatestata oman EA-performanssin datahistorian avulla MT4-alustalla. Tehdäksesi tämän, mene 'View', valitse 'Strategy Tester', valitse Expert Advisor listasta ja aseta backtest-parametrit.
Enempien yksityiskohtien saamiseksi katso MT4:n backtestingopus, joka on saatavilla here.
Kun olet tyytyväinen siihen, millainen EA on, voit testata sitä live treidaamisolosuhteissa demotililläsi.

Miten tiedän toimiiko Ea kuten pitääkin?

Varmistaaksesi, että Expert Advisor (EA) toimii kunnolla, sinun pitää ensin hyväksyä, että alustasi sallii niiden käytön. Tehdäksesi niin, katso, että 'AutoTrading' -näppäin päävalikossa ruudun yläpuolella on vihreä. Jos se on punainen, klikkaa sitä salliaksesi Expert advisorit.

‘AutoTrading’

Sinun pitää varmistaa, että EA on sallittu koskemaan livetreidaamista. Tehdäksesi näin, klikkaa oikealla taulukkoon, johon EA on sijoitettu, valitse 'Expert Advisors' ja sitten 'Properties'. Merkitse laatikko nimeltä 'Allow live trading' ja sitten klikkaa 'OK'. Nyt sinun EA:n tulisi toimia suunnitellusti.

Allow live trading

Kun EA on ylhäällä ja toimii, voit merkitä 'Experts' ja 'Journal' tabit terminaalissasi, nähdäksesi jos systeemi raportoi ongelmista.
Huomaathan, että jos EA juoksee ja automaattinen vaihto on sallitty, niin sinun kuuluisi nähdä hymyilevä hymiö yläkulmassa oikealla taulukossasi, ihan EA:n nimen vieressä.

Miksi taulukossani on rasti/suruhymiö kulmassa?

Näyttäisi, että MT4-terminaalissasi ei ole Expert Advisoreita sallittu. Tämän saa helposti tehtyä klikkaamalla 'AutoTrading'-näppäintä päävalikossa listan ylhäällä. Kun pieni symboli sisällä kääntyy punaisesti vihreäksi, se tarkoittaa sitä, että EA:t on silloin sallittu. Vaihtoehtoisesti voit tehdä tämän menemällä 'Tools', 'Options', valitse 'Expert Advisors'-tabi ja varmista, että laatikko on merkittynä.
Sinun tarvitsee myös varmistaa, että tietty EA on sallittu treidaamiseen valitsemalla 'Allow Live Trading' sisällä 'common' tabissa, kun raahaat EA:n listaan.

Miten poistan EA:n, jonka olen asettanut MT4/MT5-alustalle?

Poistaaksesi EA:n MT4/MT5-alustaltasi klikkaa oikealla taulukkoa, valitse 'Expert Advisors' ja sitten 'Remove'.

Voinko pyörittää enemmän kuin yhtä EA:ta MT4-alustalla?

Kyllä, voit pyörittää monta EA:ta samanaikaisesti ja samassa instrumentissa. Kuitenkin, voit ladata vain yhden EA:n per taulukko. Esimerkiksi, jos toivot asettavasi kaksi EA:ta treidaamaan EURUSD:ta, sinun täytyy avata kaksi EURUSD-taulukkoa ja ladata EA jokaiseen niistä.

Mistä voin löytää tilini saldon ja treidihistorian?

Kaikki tilitiedot ja treidihistoria on löydettävissä 'Terminal'-ikkunasta MT4-ruutusi alaosasta. Alhaalla tässä ikkunassa löydät seuraavat tabit:

  • Trade: Näyttää tilisi saldon, pääoman, varat, vapaat varat, varallisuustason ja kaikki avoimet positiot, sekä avoinna olevat orderit
  • Account History: näyttää kaikki erittelyt kaikista ordereista, jotka olet asettanut, pitäen sisällään päivän ja ajan, tyypin, koon, instrumentin, hinnan avoinna, take-profitin ja stop-loss tasot, hinnan ja sulkemisajan, vaihtokulut ja tuotot.
  • Journal: tarjoaa listan kaikista toiminnoista, joita olet tehnyt MT4-terminaalissa ja myös niiden kullekin kuuluvat päivät ja ajat.

Miten luon MT4-tiliotteen treidauksesta?

Voit luoda treidaushistoriastasi raportin ja viedä sen erilliselle HTML tai EXCEL-tiedostolle. Tehdäksesi tämän, sinun täytyy kirjautua MT4-terminaaliin ja klikata 'Account History' -tabia alhaalta 'Terminal' -ikkunasta, joka taas löytyy alaosasta MT4-ruutuasi. Klikkaa oikealla mihin tahansa tämän ikkunan sisällä ja valitse 'Save as Report'. Uusi ikkuna ilmestyy ja sallii sinun tallettaa sijainpaikkasi. Klikkaa 'Save' saattaaksesi toiminnon valmiiksi.

Miten käytän Market Watch-ikkunaa (markkinavahti)?

'Market Watch' -lista on osasto MT4/MT5:ssä, joka näyttää kaikki BID/ASK-hinnat, jotka sallivat instrumenttien katsomisen, orderien asettamisen, taulukkojen avaamisen yms.
Nähdäksesi kaikki instrumentit, jotka on avoinna treidaamiseen, klikkaa oikealla hiirenpainikkeella Market Watch(markkinavahti)-ikkunaan ja valitse 'Show All'.

Show All

Voit oikealla hiirenpainikkeella klikata market watch-ikkunaa, valitse 'Symbols' ja sitten manuaalisesti lisäät instrumentin, jonka toivot näkeväsi listassa. Olet myös vapaa luomaan kustomoituja settejä.

Miten vaihdan MT4/MT5 salasanan?

Kun olet logannut alustaan nykyisen salasanasi kanssa, ole hyvä ja mene Tools(työkalut)>Options(asetukset) ja alhaalla 'Server' -tabiin, valitse vaihtoehto 'Change Password'. Siitä voit sitten asettaa uuden salasanan, jota toivot käyttäväsi ja varmistaa sen.

Change Password

Jos sinulla on ongelmia asian suhteen, niin katso Journaltabi MT4:n treidausterminaalista nähdäksesi onko sinulla siellä virheitä.

Miten voin luoda MT4/MT5:iin Investor-salasanan?

Investor-salasana sallii käyttäjän katsoa treidaukseen liittyviä aktiviteetteja, mutta niitä ei voi itse avata/sulkea ja treidejä ei voi modifoida. Se on puhtaasti väylä, joka on pelkkää katselua varten.
Kun olet logannut alustaan, jossa on sinun pääsalasanasi, ole hyvä ja mene Tools>Options ja alhaalta 'Server' -tabista valitse 'Change Password' vaihtoehto. Sieltä voit sitten valita 'Change Investor (read only) password'

Change Investor

Mikä on MT4:n history center/historiakeskus?

Sinulla on pääsy taulukoiden historialliseen dataan MT4-alustalla History Centerin avulla, menemällä Tools>History Center tai valitsemalla F2.
Datahistorian määrä riippuu siitä, minkä aikajakson valitset, koska jokaiselle aikajaksolle on maksimimääränsä rivejä (noin 2050).
Esimerkiksi, voit valita pienen aikajakson (1M) ja saat dataa noin yhden-kahden päivän sisältä.
Voit myös ladata ylimääräistä dataa, tämä otetaan metaquoteista serverillä.

How to download trading platforms?

  1. After you register and log into FxPro Direct, you will see the relevant platform links conveniently displayed on your 'Accounts' page, next to each account number. From there you can directly install desktop platforms, open webtrader, or install mobile apps.
  2. Alternatively, from the main website, go to “All Tools” section and open the “Download Centre”.
  3. Scroll down to see all the platforms available. Several types of terminals are provided: for the desktop, web version and mobile application.
  4. Select your operating system and click “Download”. The platform upload will start automatically.
  5. Run the setup program from your computer and follow the prompts by clicking “Next”.
  6. After the installation is complete, you can log in with the specific account details that you received on your email after the trading account registration at FxPro Direct. Now your trading with FxPro can begin!

Watch video instruction

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CTRADER ALUSTA

Miten suljen sijoituksen cTraderin avulla?

Sulkeaksesi sijoituksen, klikkaa 'Close/Sulje' -näppäintä 'Trade Watch/Sijoitusvahti' -ikkunassa, cTraderin alaosassa. 'Trade Watch/Sijoitusvahti' antaa sinun sulkea yhden tilauksen tai sulkea kaikki sijoitukset klikkaamalla 'Close All/Sulje Kaikki'.
Sinä voit käyttää QuickTrade/Pikavaihto-asetuksia valitaksesi, onko tämä toiminto laitettu pois täältä tai jos yhden tai kahden klikkauksen vaihtaminen on sallittua.

Miten kirjaudun cTrader-alustaan?

Your cTrader cTID are sent to you via email once the creation of your account has been confirmed.

cTID allows access to all FxPro cTrader accounts (demo & live) using only one login and password.

As default, your cTID email will be the registered email address of your profile, and you can change the password to your own preference.

Once logged in with the cTID, you will be able to switch between any FxPro cTrader accounts registered under your profile.

Miten teen uuden orderin cTraderissa?

On useita tapoja luoda uusi orderi cTraderin avulla.

Voit painaa F9 tuodaksesi ylös 'Create Order' ikkunan ja klikata Watchlist-kuvaketta vasemman käden puolella alustallasi. Voit myös klikata mitä tahansa instrumenttia kategoriassa 'Watchlists' valitse 'New Order' kuvake tai aseta orderisi suoraan Buy ja Sell-näppäimiltä (Osta ja Myy):

Buy and Sell buttons

Buy ja Sell- näppäimet ovat myös saatavilla missä tahansa avoinna olevassa taulukossa:

available

Jos sinulla ei ole'QuickTrade' asetukset sallittu, uusi ikkuna avautuu, joka antaa sinun tehdä uuden marker orderin, rajoittaa orderia tai pysäyttää se, valita instrumentti, jonka avulla toivot vaihtavasi, asettaaksesi stop-lossin ja take-profit tasot:

Market Order
Huomio: Jos haluat avata ja sulkea treidejä yhdellä tai kahdella klikkauksella suoraan Charts -tai Watchlist-osiosta, niin sinun pitää asettaa nämä asetukset.

Miten asetan avoimen orderin?

Voit asettaa avoimen orderin 'Create Order' ikkunasta. Kun olet 'Create Order' -laatikossa, valitse 'Limit Order' tai 'Stop Order ja valitse symbolisi, hintaraja, määrä ja päättymispäivät -ja ajat. Voit myös asettaa stop-lossin ja take-profit tasot ja klikata 'Sell' tai 'Buy'.

Voit myös asettaa avoimia ordereita Market Depth-osiosta tai klikkaamalla oikealla taulukkoa.

Miten muutan tai deletoin avoinna olevaa orderia MT4/cTraderilla?

Jos tulee tarve, että sinun pitää modifoida tai deletoida vireillä oleva orderi, jonka olet asettanut, klikkaa 'Orders' tabia 'Trade Watch' ikkunassa. Tämä tuo esiin kaikki vireillä olevat orderit. Klikkaa oikealla hiirellä tilausta, jota haluat muunnella tai deletoida ja sitten saat vaihtoehdon joko modifoida sitä tai peruuttaa orderin. Jos klikkaan 'Modify', uusi ikkuna avautuu, joka antaa sinun muuttaa parametrejä sinun vireillä olevan orderin suhteen. Jos klikkaan 'Cancel', sinun tilauksesi poistetaan automaattisesti listasta.

Miten voin asettaa yhdellä tai kahdella hiiren klikkaamisella tapahtuvan treidin?

cTraderalustalla, klikkaa asetusten kuvaketta alavasemmassa kulmassa ja valitse 'QuickTrade' tab. Tästä lähtien voit valita, jos haluat 'single-click' tai , se tarkoittaa, että sinulle tulee pop up-laatikko ja valitset siitä jokaiseen treidiin liittyvän toiminnon.
Sinä voit myös laittaa oletuksen SL/TP ja muut säätelyt kaikista orderityypeistä tästä ikkunasta.

Click trading

Miten cTraderin komissiot lasketaan?

cTrader levittyy aluksi niinkin alas kuin 0 (majors) ja komissiomaksu on 3.50 per määrä, siitä valuutasta millä pari on vaihdettu. Tämä veloitetaan, kun tulet ja kun lähdet treidistä.
Voit käyttää cTraderin komissiolaskinta alhaalla laskeaksesi komission eri treideista:
https://www.fxpro.com/trading-tools/calculators/ctrader-commission
Standardin mukaisesti komissio lasketaan 35$ per $1 miljoona per treidattu USD.
FX example- Jos olet vaihtamassa yhtä osaa(100k) EUR/USD:sta, komissiomaksu tälle tulee olemaan 3.50€ kun lisäät ja kun suljet treidin (7€ kaikkiaan).
Metals example- (numero oz X MP) / 1,000,000 X 35 =Yksipuolinen komissiomaksu

What is a ctrader ID (cTID) and how can I create one?

Your cTrader (cTID) will be created and sent to you via email once the creation of your account has been confirmed.

cTID allows access to all FxPro cTrader accounts (demo & live) using only one login and password.

When logged in with the cTID, your cTrader account(s) will automatically become linked, and you will also have access to extra features that the cTID provides, such as:

  • Custom watchlists
  • Email alerts
  • Price alerts
  • Workspaces

Note: The cTID is seperate from your FxPro account login details and is something offered by Spotware directly. You can read more about it here

Miten voin ladata cBotin tai kustomoidun indikaattorin cTraderille?

Voit ladata ylimääräisiä indicaattoreita cTDN:n websivuilta: https://ctdn.com/algos/indicators - https://ctdn.com/algos/cbots
Voit myös klikata indikaattorin kuvaketta missä tahansa cTradertaulukossa ja valita 'more indicators'

more indicators

Kun klikkaat ladataksesi websivulta, se kehottaa sinua automaattisesti installoimaan cTrader-alustan.

Mistä tiedän toimiiko cBottini kuten pitäisi?

Jos pyörität cBotteja cTrader-alustallasi, näet listan kiinnitetyistä cBoteista alhaalla vasemmassa kulmassa taulukkoa. 'Stop' näppäin ilmestyy myös, jos cBot toimii oikein.
Jos pyörität Cbotsia 'Automate' -tabissa, näet listan aktiivisista instansseista jokaisen cBotin kohdalla cBots-listalla. Kun cBot on toiminnassa, voit katsoa 'Journal ja 'cBot Log' tabit nähdäksesi raportoiko systeemi minkäänlaisista ongelmista.

Voinko testata cBottiani ennen kuin menen live?

Kyllä, voit taustatestata cBotin performanssia datahistorian avulla cTrader-alustalla. Tehdäksesi tämän, sinun täytyy navigoida 'Automate' -osio alustalta, klikata nuolta cBottisi vieressä, valita 'Add an Instance'. Navigoi 'Backtesting' tbilla ja aseta haluamasi taustatestausparametri ennen kuin suoritat.
Kun olet tyytyväinen cBottiisi, voit testata sitä livetreidaamisolosuhteissa käyttääksesi sitä demotililläsi.

Voinko käyttää enemmän kuin yhtä cBotia yhtäaikaa?

Kyllä, voit käyttää lukuisia cBotteja samanaikaisesti ja samassa taulukossa. Kun olet lisännyt ne taulukkoon, näet erillisen laatikon jokaiselle taulukossasi alavasemmalla.

Miten pysäytän cBotin, jonka olen ladannut cTrader-alustalleni?

Poistaaksesi cBotin cTraderista, klikkaa 'Stop' -näppäintä. Instanssit voidaan poistaa taulukoista cTraderissa tai 'Instances' -listasta 'Automate' -tabissa.

Jatkaako Cbottini työskentelyä, kun suljen cTrader-alustani?

Että cBotit treidaisivat sinulle, koneesi pitää olla toiminnassa sinun cTrader-terminaali avoinna. Sulkemalla sen, aiheutat cBottien olematta treidaamatta.

Voit tilata FxPro VPS (Virtuaalinen privaattiserveri), jotta sinun cBotsit jatkaisivat treidaamista ympäri kellon, huolimatta siitä onko cTrader-terminaalisi auki tai onko koneesi auki.

Mistä voin löytää tilini saldon ja treidihistorian?

Kaikki tilitiedot ja treidihistoria on löydettävissä 'Terminal'-ikkunasta MT4-ruutusi alaosasta. Alhaalla tässä ikkunassa löydät seuraavat tabit:

  • Trade: Näyttää tilisi saldon, pääoman, varat, vapaat varat, varallisuustason ja kaikki avoimet positiot, sekä avoinna olevat orderit
  • Account History: näyttää kaikki erittelyt kaikista ordereista, jotka olet asettanut, pitäen sisällään päivän ja ajan, tyypin, koon, instrumentin, hinnan avoinna, take-profitin ja stop-loss tasot, hinnan ja sulkemisajan, vaihtokulut ja tuotot.
  • Journal: tarjoaa listan kaikista toiminnoista, joita olet tehnyt MT4-terminaalissa ja myös niiden kullekin kuuluvat päivät ja ajat.

Miten saan cTraderista tiliotteen?

Voit tuoda treidihistoriasi 'Trade Watch' ikkunasta. Avaa 'History' tab ja klikkaa oikealla mihin tahansa kohti viimeisten orderien listaa ja valitse 'Create Statement' luodaksesi treidihistoriastasi raportin HTML-dokumentiksi tai valitse 'Export to Excel' luodaksesi treidihistoriaraportin Exceltiedostona.

Miten asennan cTraderin alustan pöytäkoneelle?

Voit ladata cTrader pc-alustan linkin avulla websibultamme: https://www.fxpro.com/trading-platforms/ctrader
Valitettavasti MAC-versio ei vielä ole saatavilla, mutta tarjoamme cTraderin webtreiderin, jolla voit saada yhteyden:
https://ct.fxpro.com/
For system requirements and supported browsers voit katsoa spotware help page. Jos saat virheviestin installoidessasi sitä, syy on useimmiten firewall/antivirus, joka estää tai rajoittaa latausta. Ota väliaikaisesti pois käytöstä firewall/antivirus ja yritä uudestaan ladata alustaa.

Miten poistan cTraderin alustan asennuksen?

Kun poistat cTraderin asennuksen kokonaan, sieltä löytyy myös temp-kansioita, jotka pitää deletoida järjestyksessä poistaaksesi sen. Seuraa ohjeita alhaalla poistaaksesi sen täydellisesti PC:ltäsi:

Uninstalloi cTrader kontrollipaneelista, sitten:
- Dokumentit-osiosta poista cTrader ja Algo - Täältä ''C:/Users/user/AppData/Roaming/'' poista: - Fxpro-cAlgo - FxPro-cTrader - FxPro-cTraderUsers
- Under ''C:/Users/user/AppData/Local/Apps/2.0/'' poista tämä kansio
Voit tämän jälkeen suorittaa loppuun homman ja uudelleenladata.

How to download trading platforms?

  1. After you register and log into FxPro Direct, you will see the relevant platform links conveniently displayed on your 'Accounts' page, next to each account number. From there you can directly install desktop platforms, open webtrader, or install mobile apps.
  2. Alternatively, from the main website, go to “All Tools” section and open the “Download Centre”.
  3. Scroll down to see all the platforms available. Several types of terminals are provided: for the desktop, web version and mobile application.
  4. Select your operating system and click “Download”. The platform upload will start automatically.
  5. Run the setup program from your computer and follow the prompts by clicking “Next”.
  6. After the installation is complete, you can log in with the specific account details that you received on your email after the trading account registration at FxPro Direct. Now your trading with FxPro can begin!

Watch video instruction

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FxPro Edge

How do I log in to the FxPro Edge trading platform?

You can log in to FxPro Edge by navigating to https://edge.fxpro.co.uk and entering your Direct profile credentials.

Login

If you have multiple accounts, you can select which one to use on the next screen.

Login

You can switch to another account by clicking on the top right dropdown.

Login

How do I place a new order?

There are multiple ways to place a new order:

  1. Via the chart
    • Right click on the chart
    • Click on 'Create New Order'

      Create Order
    • The New Order dialog will appear. Here you can adjust the parameters of the position you are about to open.

      Create Order

  2. Via the Create Order Buttons

    Create Order

  3. Via the Order tiles on your watchlist (when 1-click trading is enabled)

    Create Order

How do I close a position on FxPro Edge?

To manually close an open position, you must first locate the order in the Positions/Orders widget. You may either click on the 'Close Order' button (with 1-click trading enabled) or double click on the order and close it from the dialog that appears.

Close Position

Close Position

If you have set valid stop-loss or take-profit levels, your order will be closed once the market prce reaches either of the levels you have specified.

All closed positions will appear in the 'History' widget

How do I place a pending order on FxPro Edge?

A pending order is an instruction to open a position when an instrument reaches a certain price pre-defined by you. You can place a pending order via the main 'Order' dialog by selecting the 'Limit' or 'Stop' tabs. The dialog will then allow you to set the limit price and expiry date/time for the pending order.

Pending Order 1

Bear in mind that Buy stops & Sell limits must be placed above the current market price while Sell stops and Buy limits must be placed below the current market price.

Alternatively, you can instantly place a pending order by right clicking on the chart.

Pending Order 2

Why is the Modify position button greyed out when I try to set SL/TP for an existing order?

This may be because you have placed your stop-loss or take-profit levels too close to the current price. alternatively, it may mean that you have set these levels on the wrong side of the current price.

Please note that for short positions (sell orders) stop-losses must be set higher than the current market price and take-profit levels must be set lower than the current market price.

You can view the minimum stop levels for each platform in the symbol's specifications: https://www.fxpro.com/trading/forex

Can I add custom indicators or EAs to FxPro Edge?

FxPro Edge does not support custom indicators or EAs at this point in time. We are looking to add support for this in future releases.

How can I add more widgets onto my workspace?

You can add more widgets to customize your workspace by clicking on the '+' button on the sidebar. Widgets can be moved around, re-arranged and re-sized.

Widgets

Can I view how well I've been trading?

You can view your account performance by clicking on either:
a) The top bar
b) The 'Account Performance' icon on the sidebar

Account Performance

How to download trading platforms?

  1. After you register and log into FxPro Direct, you will see the relevant platform links conveniently displayed on your 'Accounts' page, next to each account number. From there you can directly install desktop platforms, open webtrader, or install mobile apps.
  2. Alternatively, from the main website, go to “All Tools” section and open the “Download Centre”.
  3. Scroll down to see all the platforms available. Several types of terminals are provided: for the desktop, web version and mobile application.
  4. Select your operating system and click “Download”. The platform upload will start automatically.
  5. Run the setup program from your computer and follow the prompts by clicking “Next”.
  6. After the installation is complete, you can log in with the specific account details that you received on your email after the trading account registration at FxPro Direct. Now your trading with FxPro can begin!

Watch video instruction

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TREIDAUS & TOIMEENPANO

Mikä on CFD?

Contracts for Difference (CFD) tarkoittaa johdannaisia instrumentteja, jotka sallivat treidaajien spekuloida hostin arvojen vaihtoa allaolevien varojen mukaan, tarvitsematta ottaa niistä omistajuussuhdetta. Hinnanerosopimuksessa ostaja ja myyjä hyväksyvät sen, että myyjä aikoo, sopimuksen raukeamiseen asti, maksaa ostajalle erotuksen omaisuuserän arvosta sillä hetkellä, kun sopimus on hyväksytty myyjän puolesta. Kun treidaat CFD-treidaajien kanssa, osta (tai mene pitkälle) kun ennustetaan nousua, ja myy(tai shorttaa), kun ennusteen arvo laskee.

Miten valuuttapari luetaan?

Forex Currencies are traded in pairs. Each currency is presented as a three letter abbreviation and is usually separated from the currency it is paired with a space, a point, or a slash. For instance, EUR/USD refers to the Euro US Dollar currency pair. The first currency in the pair is known as the base currency. The second currency in the pair is known as the quote or term currency. The value of the pair is defined by how much of the quote currency is required to purchase a single unit of the base currency. So if EUR/USD is currently trading at 1.31 then this means that $1.31 is required to purchase €1.

Mitä spreadeja tarjoatte?

Tarjoamme kilpailukykyisiä vaihtuvia spreadeja kaikilla alustoillamme. MT4/MT5-tileillä sinua veloitetaan vaan spreadeistä, kun treidaat mitä tahansa instrumenttia. Ei ole komissioita.

cTrader-tilillä, spreadit ovat paljon alempia(nollasta ylöspäin merkittävissä FX-pareissa), mutta siellä taas on komissiomaksu jokaisen treidin kohdalla. (35$ per 1 miljoonaa USD).

Me myös tarjoamme MT4 Fixed Spread-tiliä, jossa on kiinteämääräisiä korkomarginaaleja 7 merkittävältä FX-parilta.

Miksei minun vireillä olevaa tilausta ei ole pantu täytäntöön?

Jos vireillä oleva orderia ei ole pantu täytäntöön, se voi johtua siitä, ettei sinulla ollu tarvittavia varoja avata positiota ja vireillä oleva orderi laukesi. Jos tämä on syy, poistettu vireilläoleva orderi ilmestyy tilisi historiaan.
Vaihtoehtoisesti, vireillä olevaa orderiasi ei ehkä ole pantu täytäntöön, koska tietty hinta ei ollut saatavilla. Huomioithan, että vireillä oleville Ordereille, jotka on myynnissä, tarjoushinnan pitää yltää tiettyyn spesifiin tasoon: jos taas ostat, niin pyyntihinnan mitää olla tietyllä tasolla.

Mitä komissiomaksuja minulta otetaan, kun treidaan?

Meidän MT4/MT5, FxPro Markets & Spreadbetting-tileillä, emme pyydä komissiomaksuja mistään instrumenteista. Sinua veloitetaan vain spreadin verran, mihin me laitamme pienen hinnankorotuksen.
cTraderalustalla, kun treidataan FX & metalleja, on olemassa komissiomaksu 35 USD, jokaisesta miljoonasta USD, joka on treidattu avoimeen positioon ja 35USD, kun positio suljetaan. Kuitenkin, spreadit cTraderilla on alhaisempia, kuin muilla tilityypeillä.

Mitä instrumentteja tarjoatte treidaamiseen?

Fxpro tarjoaa CFD:t mm. Forexista, Metalleista, Futuureista, Osakkeista ja kryptoista. Ole hyvä ja vieraile sivullamme, löytääksesi enemmän tietoa jokaisesta edusta:

https://www.fxpro.com/Tarjoamme tällä hetkellä CFD:itä seuraavista: Bitcoin, Etherium, Litecoin, BitcoinCash & Ripple.

Voit nähdä enemmän tietoa seuraavista linkeistä:

https://www.fxpro.com/trading/cryptocurrencies/btcusd

https://www.fxpro.com/trading/cryptocurrencies/ethusd

https://www.fxpro.com/trading/cryptocurrencies/ltcusd

https://www.fxpro.com/trading/cryptocurrencies/bchusd

https://www.fxpro.com/trading/cryptocurrencies/xrpusd

Huomaathan, että kryptovaluutat ovat saatavilla vain FCA:N ja SCB:n toimivallan alaisuudessa. Valitettavasti kryptovaluutat eivät ole vielä saatavilla CySec ja MENA toimivallan alla.

Tarjoatteko kryptovaluuttoja?

We offer CFDs on a several different cryptocurrencies including Bitcoin, Ethereum, Litecoin, BitcoinCash, Ripple and many more.

You can see more details and trading conditions on the following link:

https://www.fxpro.com/trading/cryptocurrencies

Please note that Cryptocurrencies are not available to retail clients under FxPro UK Ltd.

Do you offer guaranteed stop loss?

A stop-loss order may serve as an additional risk minimisation strategy. However, the requested price of a stop-loss order is never guaranteed. This is because the price at which the stop-loss order is placed serves only as a ‘trigger point’. In the event that the price of the financial instrument being traded reaches the trigger price, your stop-loss order will be treated as a market order and executed at a Volume Weighted Average Price (‘VWAP’) as per the Order Execution Policy. As a result, a stop-loss order may be executed at a worse price. This applies to all 'stop' orders placed on any of our platforms.

Kuinka monen desimaalin tarkkuudella tarjoatte hintoja?

Me tarjoamme kaikki FX-parit extranumeroon asti, tarkoittaen sitä, että viimeinen numero on 'point' ja toisesta viimeiseen numeroon on 'Pip.

Mikä on FxPro:n malli toimeenpanomalli?

Olemme NDD-toimeenpanon välittäjä, joka tarjoaa CFD:itä 6 kohde-etuutena. Me tarjoamme Market Executionin suurimmalle osalle tilityypeistämme, mutta kuitenkin tarjoamme myös Instant Execution-tilejä.

Me vastaamme suuresti tilausvirtaamme ja jäljelle jäävä altistuminen pysyy talossa market risk limitiin asti. Liiallinen altistuminen voidaan suojata ulkopuolelta.

Lue lisää toteutusmallistamme alla olevasta sivulta:

https : //www.fxpro.com/pricing/model

Tapahtuuko teidän alustoilla luisumisia?

Tarjoatteko microeriä?(0.01)

Kyllä, mikroerät on saatavilla jokaisella alustallamme ja niihin pääsee perustilityypillä.

Mitä vipuvaikutusta tarjoatte?

The leverage available to you may differ depending upon your jurisdiction and the instrument/platform you are trading with.

Please follow the link below to find out more information in regards to leverage: https://www.fxpro.com/leverage-information

what-are-fixed-spreads.title

what-are-fixed-spreads.description

Mitä ovat kelluvat spreadit?

Floating spreadit vaihtelevat koko päivän, riippuen markkinoiden volatiliteetista ja käytettävissä olevasta likviditeetistä. Ne edustavat parhaita tarjouksia ja kysyttyjä hiontoja, joita pystymme turvaamaan likviditeettipalvelujen tarjoajilta.

Floating spreadeissa suurin etu on se, että saat parhaimman mahdollisen markkinahinnan samaan aikaan, kun treidaat. Hinta saattaa usein olla alhaisempi kuin fixed spread-tilillä. Toisaalta floating spreadit voivat myös laajentua merkittävästi ennen ja jälkeen suurten vaikutuksen (uutiset) ja myös korkean volyymin markkinoilla.

Tulenko kohtaamaan mitään vaatimuksia?

FxPro MT5 ja FxPro cTrader-alustat käyttävät market execution-ratkaisuja, joten vaatimuksia ei ole.
Voit kuitenkin kokea vaatimuksia FxPRO MT4 Instant-tililtä, kun on korkea volatiliteetti. Voit välttää vaatimukset ruksimalla 'Standard Deviation' -ruudun, jonka avulla voit asettaa pip-alueen, joka on käytettävissäsi, jos markkinahinta poikkeaa klikkaamastasi hinnasta.
Huomaa, että pyyntöjen ponnahdusikkuna on poissa käytöstä, kun käytät yhden klikkauksen treidausominaisuutta. Kuulet kuitenkin äänihälytyksen, kun vaatimus annetaan, jos äänihälytys on käytössä (Tools > Options > Events) ja vaatimus ilmoitetaan lokitiedostejan sisällä asiakaspäätteessä.

Mikä on stop-out taso?

Margin level (%) is displayed on the trading platform and is calculated as follows: Equity / Margin X 100.

FxPro offers Negative Balance Protection (subject to the FxPro Order Execution Policy) to ensure that clients cannot lose more than their overall investment.

The stop out level is {{percent}}% for all account types.

For cTrader accounts, Spotware’s 'Smart Stop Out' logic will be used.

Mikä on stop-orderin ja limit-orderin ero?

Limit and stop orders are often confused with each other as both are pending orders that instruct a broker to open or close a position when an asset’s price reaches a certain level.

Buy limit orders instruct that a position is opened when the market price reaches a level lower than the current price. Sell limit orders instruct that a position is opened when the market price reaches a level that is higher than the current market price. Conversely, buy stop orders are entered above the current market price and sell stops are entered below the current price.

Bear in mind that pending Limit orders are executed with ‘Limit Execution’, meaning you will receive your requested price or better, whereas Stop orders are executed with ‘Market Execution’, meaning that the trade is executed at VWAP.

Jatkaako EA/cTrader-botti vielä töitä, kun suljen alustan?

Että EA:si treidaisivat sinulle, sinun koneesi pitää antaa MT4/cTraderin terminaalin olla käynnissä. Terminaalin sulkemin saa sen aikaan, että EA/cBotit lakkaavat treidaamasta.
Voit kirjautua FxPro VPS(Virtuaalinen yksityiserveri/Virtual Private Server) saadaksesi EA:si/cBottisi treidaamaan kellon ympäri, johtumatta siitä onko terminaalisi auki tai tietokoneesi käynnissä.

Miten swappi lasketaan?

Swap is calculated by taking the difference between the respective interest rates in the currency pair being traded and adding FxPro's commission fee for rolling over the position to the next trading day. The result can either be positive or negative depending on the instrument.

Swap is calculated and charged once every weekday, however, to account for weekends, a triple charge will take place on Wednesday for FX & metals, and on Friday for other instruments.

Swap fee for FX= Pip value X swap value in points] / 10

Swap fee for Non-FX instruments= Lot size X Swap Value X Number of nights.

For Shares and Cryptos, the swap fee is displayed as an annual percentage. Therefore the calculation is slightly different.

Swap fee for Shares= No.Of Nights X No.Of Shares X Share Last Price X Annual Percentage charge / 360

Swap fee for Cryptos= number of coins x Crypto last price x Annual Percentage charge / 360

We have a useful Swap calculator you can use to estimate the Swap incurred on trades: https://www.fxpro.com/trading-tools/calculators/swap

Examples: If you buy 100 (hundred) shares of Apple Inc (AAPL.O) at the price of $140 and hold them for one night at an annual rate of -2.8597 %, the charge will be -$1.11.

If you are short 2.0 lots (200k) of EURUSD for 2 nights, and the swap fee in points is -0.5739 then the swap charge will be -$2.29 ($20 pip value X -0.5739 X 2 nights /10 )

What is leverage?

Leverage affects the funds required to place a position, multiplying your buying power, allowing you to open a position larger than your deposit. Leverage requires you to post collateral with us in the form of margin and the higher the leverage the less the required margin to open a position of equivalent value or for the same initial margin you can open much larger positions.

Initial margin Leverage Buying Power (units)
$1,000 1:1 $1,000
$1,000 1:10 $10,000
$1,000 1:33 $33,000

Leverage can be expressed either as a Ratio, or in a % format. Both are displayed on our website for easy understanding.

For example, saying you have leverage 1:20 is the same as saying you are required to have a margin that is only 5% of the overall value of the trade.

Excessive use of leverage can of course be very risky because it can magnifies your P&Land this can lead to large losses which can lead to stop out, the automatic closing of your position. This is because your collateral available to sustain potential losses and not fall below the ‘maintenance margin’ required so that your position is not liquidated, is much less as a % of the position when using higher leverage.

Also note that higher leverage increases the effect of spread and Swap fees as a % on your invested capital. For example if the spread on an instrument as a % is 0.1% and you open a trade with 20 times leverage the spread cost as a % on your deposited margin will be 2%.

Example:

With leverage 1:5 you would need to deposit EUR 20,000 to open 1 lot of EURUSD (100,000) , while at leverage 1:30 you could open the same trade with only EUR 3,333.

Please refer to the margin calculator, https://www.fxpro.com/trading-tools/calculators/all-in-one. Here you can test how much of your margin will be needed to open a trade at different leverages and with different lot sizes

What is VWAP?

VWAP stands for ‘Volume Weighted Average Price’ and applies to market execution orders

If the requested volume is not available all at the same price, the order will automatically execute the maximum volume at the best available price, and then the remaining volume at the next best price and so forth. An average of all these prices is then taken, which is the price the order will execute at (the VWAP).

All stop orders, once triggered, are subject to ‘Market Execution’ which means that FxPro will automatically aggregate all available liquidity at the best possible prices and fill your stop orders at first available VWAP. The VWAP price may be on, above, or below your requested price.

Please see the relevant section of our Order Execution policy: Market Execution Order Market order is the intention to either buy or sell at the current market price, subject to the liquidity available. In the event, there is not enough liquidity at the top of the book to fill a Client’s market order, the system will automatically aggregate the volume received from third party liquidity/ price provider(s) and execute the market order at the ‘Volume-Weighted Average Price’ (‘VWAP’), subject to the liquidity available at the time of the execution.

Example:

Depth of Market for EURUSD

The image above shows a snapshot of the Depth of Market for EURUSD.

The right hand side shows ASK prices (price at which you buy)

The left hand side shows BID prices (price at which you sell)

Each tier displays the volume available at each price tier. For example, a trade of 2.50 lots or lower, would receive the top of the book price (the first row of prices). And for trade size above this, the overall price would be calculated according to the price tiers and volumes available at each.

For example, lets say we want to Sell 8 lots (800k units of EUR). The order will be executed as follows:

250,000 * 1.16520 = 291,300

500,000 * 1.16519 = 582,595

50,000 * 1.16518 = 58,259

You then add up all the tiers = 932,154 and divide by your trade size in units

932,154 / 800,000 = 1.16519 (rounded to 5 decimal places)

What is a market order?

A ‘Market Order’ applies to the MT4 Market, cTrader, MT5 & FxPro platforms and dictates that you want to enter the market at the current market price, no matter what that may be. Market Orders are filled at VWAP (Volume Weighted Average Price), meaning that you may receive a price above, below or on the price you saw when you executed the order.

Market Execution is also applied to all ‘Stop’ orders across all of our platforms. (Stop losses, Stop outs & pending stop orders).

Because different LPs will have different prices and available liquidity, the available volume is tiered and large orders may be executed at a non-‘top of the book’ price. Top of the book means the best Bid / Ask prices are streamed in the platform. The Market Depth however is much more complex than this and Market Execution accounts for this. Please refer to our ‘What is VWAP?’ question for further information.

What is a Stop Loss order?

A ‘Stop Loss’ order is used to limit losses, or potentially to take a profit after a loss.

It can be attached to an order at the time of opening, or you can modify a position and add a stop loss at a later time. It can also be attached to a Pending Order.

A Stop Loss must be placed below the current market price on Buy positions, and above the current market price on Sell positions.

All Stop orders, which include Stop Losses, are executed with ‘Market Execution’, which means that once the order is triggered, it is filled at the current market price at that time (VWAP).

The VWAP can be on, above or below the requested price.

This means that especially during times of high volatility, you may receive a much different price than your specified stop level, which is referred to as ‘Negative Slippage’.

What is a Take Profit order?

A ‘Take Profit’ order is used to lock in profits at a specified price, or potentially to limit further losses after a substantial gain.

It can be attached to an order at the time of opening, or you can modify a position and add a take profit at a later time. It can also be attached to a Pending Order.

A Take Profit must be placed above the current market price on Buy positions, and below the current market price on Sell positions.

All ‘Limit’ orders, which includes Take Profit, are executed with ‘Limit Execution’, which means that you will receive your requested price or better. At the time your Take profit is triggered, if a price exists in the market which is in your favour, FxPro will fill you at the better price.

It is not possible therefore, to receive a worse price on a ‘Limit’ order such as Take Profit.

Take profits on long positions will be triggered for execution once the ‘BID’ price reaches your take profit level. Take profits on short positions will be triggered for execution once the ‘ASK’ price reaches your take profit level.

What is a Stop Out?

A ‘Stop Out’ is a triggering of a forced automatic closing of a trader's positions in case that person's trading account equity falls below a certain threshold.

Margin level is displayed on the platform as a % anytime you have open positions, and is calculated as: Equity / Initial Margin *100

Equity means the balance + unrealised P&L in each trading account and does not include any balance in your FxPro Wallet.

Example:

The Stop Out level is 50%, depending on your jurisdiction. This means that once your Equity falls to a value equal to 50% of your initial margin, stop out(s) will begin to occur.

So, with an initial deposit of $1000, and an initial margin of $100, you are left with a Free Margin of $900. If losses reach $900, you will have 0 Free Margin remaining, and your margin level % at this time would be 100% (100 equity / 100 Initial margin = 100%). If losses continue and eventually reach $950, the 50% Stop out would be triggered. (50 equity / 100 used margin = 50%)

Now that we have explained how the stop out is applied, let’s see an example at which price you would be stopped out.

You open a Buy position of 100 barrels of Brent Oil (0.1 lot) at a price of $55 per barrel. This position is using a leverage of 10 times (1:10) and you started with $600 in your account.

Initial margin is 1/10= 10% of the exposure. The exposure, in this case, is 100 barrels times 55= $5,500. So, your initial margin is 550, leaving $50 free margin.

The price starts to fall, and we want to find out at what price Equity will be equal to 50% of initial margin. To do this, we need to calculate the price at which our loss will be 50% of 550 = 275, plus the free margin because as we explained in previous example above, losses are first used against free margin. So, the total loss would be 325 or 3.25 per barrel since our position is 100 barrels. When the price drops by 3.25 and reaches (50-3.25) $46.75, that is the BID price, you will be stopped out.

Stop Outs help to prevent trading accounts from falling into a negative balance, however, in very volatile markets, or during market gaps, it is not always possible to fill orders at a specific level and there might be significant slippage when Stop out orders are executed.

How can I show the ASK price on the platform?

As default, price charts are built using the BID price, however, it is the ASK price (the higher price) at which Sell order closures are triggered or buy positions are opened.

You can add the current ask price to the chart on all our platforms if it is not already shown as default.

On MT4 and MT5 go to Charts >Properties and tick the box to ‘Show Ask line’.

On cTrader, right click in the chart and go to ‘Viewing Options’ and tick the ‘Ask Price line’ option.

On the FxPro App, the Ask price appears as default

What is slippage?

Slippage refers to instances where the executed price differs from your requested price. I.e. the price ‘slipped’.

Slippage occurs when your Market Order is triggered and filled at a price different to that which you have requested. The difference may only be minimal, or it could be significant. Price Gaps and increased volatility can result in substantial slippage in some cases.

This is a normal market practice and a regular feature of the foreign exchange markets under conditions such as illiquidity and volatility due to news announcements, economic events and market openings. The slippage can be positive or negative. Slippage can also occur when larger orders are partly executed at tier 2 or even Tier 3 prices (see question What is VWAP).

Although we are not required to do so, we publish our Execution Statistics every year on our website: https://www.fxpro.com/pricing/model

Example:

You have a long (buy) position of 1000 barrels (1lot) of WTI prior to market closing at price $50.00, and you set a take profit at price $50.50 and a stop loss order at $49.5.

However, due to significant news reports over the weekend, at the market opening on Monday, WTI opens with an upward gap at price $51.

Therefore, your take profit order will be triggered once the market reopens (as the price has moved above your take profit level), at the price of $51.00, and will be executed at this price or better.

This is how market gaps and slippage may cause more profit or loss than anticipated and why stop orders such as ‘stop losses’ are never guaranteed to be executed at your requested price.

What is Spread?

The difference between the Bid and Ask prices is the ‘Spread’, which is what you pay to the broker in return for placing the order through them.

Therefore, you will notice that trades start in a minus figure, as you need to cover the spread before you begin make profit.

Let’s demonstrate this using an example. You buy 1 lot of EURUSD at $1.0700 the bid and ask prices were $1.0698 and $1.0700. When you buy, you get the Ask price. The price moves in your favour by 5 pips making the new Bid and Ask prices $1.0703 and $1.0705. You close the trade by selling at the new Bid price of $1.0703, making 3 pips profit which equals $30.

The reason that in this example your profit is less by $20, is due to the fact that you have been charged a 2pips spread.

Let’s take another example using GOLD, which is denominated in USD. You decide to Sell (short) 100oz (1 lot) when the bid and ask prices were 1600.50 and 1601.00. As this is a sell position, it is opened at the Bid price of 1600.50. The price then moves down in your favour by 0.50, making the new bid and ask prices 1600.00 and 1600.50. You close the trade by buying at the new Ask price of 1600.50.

In this case, even though the price moved in your direction, you were charged the spread and your order was opened and closed at the exact same price (1600.50), meaning that your Profit or Loss is equal to 0.

Spreads are typically floating and fluctuate depending on liquidity and volatility. Volatility is affected by Liquidity and vice-versa.

What do I do if I have a question or enquiry regarding one of my trades?

If you would like to check any orders, please send an email to [email protected] from your registered email address with your account number and the order number of the trade, and we will check your enquiry and get back to you as soon as possible.

You can find the order number in your trade account tab or history tab.

Why has my pending order been executed or Stop loss/take profit triggered when the price has not reached the specified price?

Bear in mind that Buy positions are opened at the Ask price (and closed at the Bid price), whereas Sell positions are opened at the Bid price (and closed at the Ask price).

Therefore, stop losses, take profits and pending orders need to be triggered by the Bid or Ask price displayed on the price chart before being executed.

The Ask price is always higher than the Bid price as it includes the FxPro spread. Therefore, you need to take into account the spread at the time the order was triggered.

For example, if you opened a sell trade on EURUSD at 1.15700 and placed a stop loss of 1.15750, it means your stop loss will be triggered when the Ask price reaches 1.15750. So, if the spread at the time is 1.5ips, you may see your order closed when the price in the chart is only at 1.12735.

The price charts display BID prices by default. If you cannot see the current ASK price in your platform, please refer to our FAQ: How can I show the ASK price on the platform?

What is liquidity?

Liquidity, in simple terms is the ability to trade (buy and sell) an instrument and is considered good when there are many market participants interested in Buying and Selling the instrument at any volume. The easier it is to sell or buy the instrument at any given volume, the better the liquidity.

The more liquid an instrument, the tighter the spread usually, as the market participants compete to get the best prices. When there is low liquidity, the pricing is generally more erratic, and the spreads may be higher due to lower demand for the instrument.

What is Swap (rollover)?

Since every currency trade involves borrowing one currency to buy another, interest rollover charges are part of forex trading.

Interest is paid on the currency that is borrowed, and earned on the one that is bought. Swap may be positive or negative and applies whenever you leave a trade open overnight.

If you are buying a currency with a higher interest rate than the one you are borrowing, then the net interest rate differential will be positive and you will earn funds as a result. Conversely, if the interest rate differential is negative then you will be charged.

Swap also applies to non-FX instruments, due to the fact that all instruments are traded in particular currency which incurs an interest rate.

On the platforms, ’swap’ is automatically converted into the balance currency. The Operation is conducted at midnight server time (10pm UK time) and will only be charged/gained if you have an open trade at this time.

the swap is calculated and charged once every weekday, however, to account for weekends, a triple charge will take place on Wednesday for FX & metals, and on Friday for other instruments. FxPro Swap rates are in line with the Banks and are reviewed and updated on a weekly basis by the Execution department.

The up-to-date swap lists can be viewed at any time on our website in the instrument specifications or via the trading terminals.

TILINPÄÄTÖS & HOLVI

Onko mahdollista menettää rahoja, jotka talletin?

FxPro offers Negative Balance Protection (NBP) for all clients, regardless of their categorisation & jurisdiction, thereby ensuring that you cannot lose more than your total deposits.

For more details please refer to our ‘Order Execution Policy’.

FxPro also provides a stop out level, which will cause trades to be closed when a certain margin level % is reached. The stop-out level will depend on the account type and jurisdiction under which you are registered.

How do you keep Clients funds safe?

FxPro ottaa asiakkaiden varojen turvallisuuden erittäin vakavasti. Tästä syystä, kaikki asiakkaiden varat ovat tarkasti eristyksissä yhtiön omista varoista ja ne pidetään eri pankkitileillä ympäri Eurooppalaisia pankkeja. Tämä varmistaa asiakkaiden varojen turvallisuuden ja ettei niitä voi käyttää muuhun tarkoitukseen.

Lisäksi, FxPro UK Limited on Financial Services Compensation Scheme (FSCS) jäsen ja FxPro Financial Services Limited on Investor Compensation Fundin (ICF) jäsen.

Mitä metodeja voin käyttää, siirtäkseni varoja FxPro Direct -tililleni?

We offer a wide range of payment methods, all with 0 fees from FxPro. These include Bank Wire transfers, Credit/Debit cards, PayPal, Neteller, Skrill, and many more local options tailored to your country and jurisdiction.

You can check all available payment methods and based on your location directly in your login area or via this link:
https://www.fxpro.com/pricing/deposit-methods

Please note that you must withdraw via the same method used to fund your account.

Mikä on FxPro Wallet?

FxPro Wallet on henkilökohtainen riskien manageroimiseen tarkoitettu työkalu, joka toimii keskitettynä tilinä, josta voit laittaa rahaa muihin treidaustileillesi muutaman helpon klikkauksen avulla. Suurin etu talletuksia tehdessä FxPro Walletiin verrattuna on se, että talletetut varasi ovat täydellisesti suojattu miltä tahansa avoimelta positiolta, joka sinulla on treidaustililläsi. Tämän takia on parempi tehdä se näin, kun rahoittaa suoraan tilejä.

Miten talletan varoja FxPro Walletiin?

Talletetut varat menevät automaattisesti FxPro Wallet:iin. Voit vaihtaa minkä määrän tahansa FxPro Wallet:ista treidaustiliisi, mihin aikaan tahansa. Kirjaudu kohteeseen FxPro Direct, valitse 'Deposit Funds' tai 'Wallet' ja valitse haluamasi maksutapa.

Ole hyvä ja hae enemmän informaatiota, koskien maksutapojamme, tämän linkin takaa:
https://www.fxpro.com/pricing/deposit-methods

Miten nostan rahojani FxPro Wallet:ista?

Log in to your FxPro Direct and select 'Withdraw’ or 'Wallet'.

Please note that in order for the withdrawal to be successful, you should transfer your funds to your FxPro Wallet.

Kindly note that you must follow our withdrawal policy which instructs that clients must withdraw via the same method used to deposit, unless that method has been fully refunded or refund limits have expired. In this case, you may use bank wire method, or another method previously used to fund (as long as it can accept payments) to withdraw profits.

Mitkä ovat saatavilla olevat valuutat FxPro Walletiin?

We offer Wallet currencies in EUR, USD, GBP, CHF, JPY, PLN, AUD and ZAR. Additionally, we also offer NGN, VND, THB, MYR and IDR. (Depending on your jurisdiction)

The currency of your FxPro Wallet should be in the same currency of your deposits and withdrawals in order to avoid conversion fees. Any transfers from your FxPro Wallet to your trading accounts in a different currency will be converted as per the platform rates.

Miten siirrän varoja FxPro Walletista treidaustililleni?

You can instantly transfer funds between your FxPro Wallet and your trading accounts by logging in to your FxPro Direct and selecting 'Transfer'

Select your Wallet as the source account and the target trading account and enter the amount you wish to transfer.

If your trading account is in a different currency to your FxPro Wallet, a pop-up box will appear with a live conversion rate.

Voinko vaihtaa FxPro Wallet-kurssia?

Vältelläksesi mahdollisia kuluja, on suositeltavaa, että FxPro Walletisi on samaa kurssia, nostojen ja talletusten osalta.

Jos olet vahingossa avannut FxPro walletin väärään kurssiin, ota yhteyttä suoraan tukitiimiimme ja korjaamme ongelman. [email protected]

Mitä vaihtokursseja käytätte?

FxPro-asiakkaat hyötyvät kilpailukykyisimmistä vaihtokursseista, mitä markkinoilta löytyy.
Talletuksille ulkoisista rahoituslähteistä (esim.luottokortiltasi Walletiin toisella kurssilla) ja nostot ulkoisista rahoituslähteistä(esim.luottokortiltasi Walletiin toisella kurssilla), varat muutetaan sen päiväisen pankkikoron mukaan.

Siirtoihin FxPro Walletista treidaustilille, jossa on eri kurssi ja toisinpäin, muuttuminen tapahtuu kurssin mukaan, joka näkyy sillä aikaa pop-up-ikkunassa, kun klikkaat hyväksy.

Kuin kauan pankkisiirrot kestää ja mitkä on niiden kulut?

For international bank wire deposits, please allow **3-5 business days** for funds to reflect in your FxPro Wallet. FxPro and our receiving bank do not charge any fees for bank wire deposits; however, other banks involved in the process, such as sending or intermediary banks, may apply their own fees.

We also offer **local banking options** for many countries, providing faster and more efficient processing times. For example:

- **GBP Transfers (UK)**: Usually reflect **within the same business day**, with no fees from FxPro or our receiving bank. - **SEPA Transfers (EU)**: Typically reflect **within the same business day**, with minimal fees (usually just a few euros). - **Other Local Banking Methods**: Availability depends on your country, and these are generally also very fast.

You can view all available deposit methods and processing times specific to your country and jurisdiction by logging into your FxPro account.

How can I withdraw funds if the card I used to deposit funds has been cancelled or expired?

Jos korttisi estetään, pankki on velvollinen suostumaan tiettyihin rajoitettuihin transaktioihin, sisältäen takaisinmaksut, yleensä kuuden kuukauden ajalta. Sinun tulisi siksi nostaa varasi kortilta, jota käytit talletukseen, vaikka se kortti olisikin estetty/peruutettu. Saat rahasi uudelle kortillesi, joka on yhdistetty samaan pankkitiliin kuin viimeksikin etc.

Jos pankkitili yhdistettynä korttiin on täysin suljettu, sinun pitää lähettää todistus tilin lopetuksesta tukitiimillemme [email protected]

Can I transfer funds between my FxPro Wallet and trading accounts during the weekend?

Yes, as long as the specific trading account you are transferring from does not have any open positions.

If you have an open trade during the weekend, you will be unable to transfer funds from it to your Wallet until the market reopens.

Weekend hours begin on Friday at market closure (22:00 UK time) until Sunday, at market opening (22:00 UK time).

Miten voin nostaa pankkisiirrolla?

Kirjaudu kohteeseen FxPro Direct, valitse 'Withdraw Funds' tai 'Wallet' (nosta varat/lompakko) ja sitten valitset pankkisiirtometodin. Pidä mielessä, että saatamme vaatia tiliotteen todistuksena, että olet pankkitilin haltija.

Ystävällisesti ilmoitettuna, että jos nostaa käyttäen pankkisiirtometodia, sinun tulisi ensin hyvittää luottokortti, PayPal ja Skrill-talletukset 6 kuukauden ajalta.

Kuinka kauan minun tulisi odottaa varojani, ennenkuin otan yhteyttä pankkiini?

Nostopyynnöt käsitellään meidän asiakastiliosastollamme yhden vuorokauden sisällä. Kuitenkin, aika joka varojen siirtämiseen tarvitaan, vaihtelee maksumetodistasi.

Kansainvälinen pankkisiirto voi kestää 3-5 työpäivää.

SEPA ja paikallisen pankin siirrot voi kestää 2 päivää.

Kortilla tehtävät nostot voivat kestää 5-7 päivää

Kaikki muut maksumetodit käsitellään yleensä yhdessä vuorokaudessa.

Kuinka kauan kestää käsitellä nostopyyntöni?

Normaalien työtuntien aikana nostot on käsitelty yleensä muutamassa tunnissa. Jos nostopyyntö on saatu työajan ulkopuolella, se tullaan käsittelemään seuraavana työpäivänä.

Huomaathan, että vaikka korttitalletukset käsitellään heti, tämä ei tarkoita, että varat, jotka on jo saatu, ovat pankkitilillämme heti, vaan käsittely kestää muutamia päiviä. Kuitenkin, me annamme luottoa varoillesi heti, että pääsisit treidaamaan heti ja suojaamaan positioitasi. Toisinkuin talletukset, nostot kestävät kauemmin.

Kuin kauan kestää tallettaa rahani FxPro-tililleni?

We usually process deposits **within 10 minutes** of receiving them, ensuring your funds are available as quickly as possible. For SEPA and other local banking transfers, deposits typically reflect **within the same business day**, while all other payment methods are also processed in approximately **10 minutes**.

If you wish to check the status of any pending transaction, feel free to contact our **24/5 support team**, who are always ready to assist you.

You can choose to send your deposit to your FxPro Wallet or directly to a trading account of your choice. Please note that all transactions are placed via the Wallet, so **currency conversions may apply** when transferring directly to a trading account in a different currency from your Wallet.

Mitä tapaa minun tulisi käyttää nostamiseen?

It is our policy that any recent card deposits should be withdrawn to the card in question first, before refunding to any other method, even if other methods were used for funding. Kindly note that after refunding any cards, PayPal and Skrill deposits should also be refunded. Once all deposits from the above-mentioned payment methods are fully refunded, you will then be able to withdraw via bank wire or another method previously used to fund. (Provided that it can receive payments) The methods that remain to be refunded will be clearly displayed to you in FxPro Direct.

Otatteko palkkioita talletuksista tai nostoista?

FxPro does not charge any fees/commission on deposits/withdrawals, however, you may be subject to fees from other payment providers involved in the transaction, particularly with banks. Please note that for e-wallets, there may be a fee for withdrawals but only if you have not traded. You can see more details on our funding page: https://www.fxpro.com/pricing/deposit-methods

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Mitä valuuttakursseja voin käyttää rahoittaakseni FxPro-tiliäni?

Clients of FxPro UK Limited may open a Wallet in: USD, EUR, GBP, AUD, CHF, JPY and PLN.

Clients of FxPro Financial Services Limited may open a Wallet in: USD, EUR, GBP, AUD, CHF, JPY, PLN and ZAR.

Clients of other jurisdictions may open a wallet in: USD, EUR, GBP, CHF, AUD, PLN, ZAR, JPY, NGN, VND, THB, MYR & IDR .

Please note that if you transfer funds in a different currency from your FxPro Wallet, the funds will be converted into your Wallet currency using the exchange rate at the time of the transaction. For this reason, we suggest you open your FxPro Wallet in the same currency as your funding and withdrawal methods.

Mitä pankki/luottokortteja hyväksytte?

We accept Credit/Debit cards including Visa, Visa Electron, Visa Delta, MasterCard, Maestro International and Maestro UK.

Mitä minun kuuluu tehdä, jos en saa nostettuja varojani?

Jos olet tehnyt nostopyynnön pankkisiirron avulla ja et ole saanut rahojasi 5 työpäivän sisällä, ole hyvä ja ota yhteyttä meidän asiakastiliosastoon (Client Accounting Department) osoitteessa [email protected], me tarjoamme sinulle Swift-kopion.
Jos olet tehnyt nostopyynnön luotto-/pankkikortilla ja et ole saanut varojasi 10 työpäivän sisällä, ole hyvä ja ota yhteys asiakastiliosastoon osoitteessa [email protected] ja tarjoamme sinulle ARN-numeroa.

Miksi minun luotto-/pankkikorttitalletus evättiin?

On olemassa lukuisia syitä miksi pankki/luottokortti on evätty. Olet voinut mennä yli päivittäisen rahansiirtorajasi tai ylittänyt korttisi luottorajan. Vaihtoehtoisesti, olet voinut painaa väärän numeron kortista, päättymispäivästä tai CVV-koodista. Tämän syyn takia, ole hyvä ja varmista, että nämä ovat oikein. Pidä myös huoli, että korttisi on voimassa oleva ja se ei ole erääntynyt päivämäärältään. Lopuksi, katso liikkeeseenlaskijalla, että kortillasi sallitaan maksaa onlinerahansiirtoja ja, että siinä ei ole mitään suojauksia, jotka kieltävät suorittamasta sillä maksuja.Find more information

How to fund your account

  1. Sign in to FxPro Direct with your email and password.
  2. Open the “Wallet” section and click the “Deposit” button.
  3. Now you can choose from a selection of convenient payment methods. All the deposits and withdrawals are processed with no commissions from the FxPro side.
  4. Choose the method and specify the amount you want to deposit. Then fill out payment details and follow the prompts on screen to confirm the payment.
  5. Once approved, the deposited amount will appear in your FxPro Wallet balance, or the trading account specified, and will be displayed in your Transaction History.
  6. You can now transfer funds to an account and begin trading!

Watch video instruction

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FXPRO DIRECT

Mikä on FxPro Direct ja miten voin kirjautua siihen?

FxPro Direct is your online account management page.

Click on the 'Log In' option on the top right of the website. You can log in with your registered email address and password.
Your FxPro Direct allows you to create new accounts, edit existing ones, fund your accounts and download trading platforms. You may also edit your mailing options or subscriptions.


The ‘Tools’ tab in FxPro Direct gives you access to various services we offer, including the FxPro Dashboard, Economic Calendar, Calculators and FxPro Squawk. These tools can be accessed by all users, including those who are still practising on demo accounts.

Miten resetoin salasanani FxPro Directissä?

Asettaaksesi salasanan uudestaan FxPro Directissä ,klikkaa 'Restore Password' alhaalla kirjautumislaatikossa. Kirjoita rekisteröity sähköpostiosoitteesi ja laita pyyntö menemään. Saat kohta linkin sähköpostiisi, minkä olet antanut, joka vie sinut sivulle, missä voit asettaa salasanan uudelle tilillesi.

Miten lataan dokumentteja?

Ladataksesi dokumentteja FxPro Directin avulla, klikkaa 'My Profile' ja valitse 'Upload Documents'. Klikkaa 'Browse' avataksesi uuden ikkunan, löydä ja valitse dokumentti, jonka toivot ladata, sitten klikkaa 'Open'.

Saat ilmoituksen, että lataus on käsittelyssä ja viesti vahvistaa, että dokumentit ovat ladattu onnistuneesti.

Kun dokumenttisi ovat latautuneet, meidän tukitiimimme katsoo ne siinä järjestyksessä missä ne ovat saatu.

Miten muokkaan informaatiota profiilissani?

To change any of your personal details, please send an email to [email protected]. Bear in mind that for security reasons, we will require an updated proof of residence to be uploaded via FxPro direct for a change in address and a phone verification for a change of email.

Miten uusin salasanani treidausalustalla?

Please log into 'FxPro Direct' and click on Accounts. Next to account number you will see the icon to 'Reset Password'. Once you click on it, system will automatically send email containing a new temporary password.

For cTrader accounts, you can reset the password for your cTID from here: https://id.ctrader.com/reset

Miten voin aktivoida uudelleen tilini?

Please note that live accounts are disabled after 3 months of inactivity, but you may, however, reactivate them by emailing [email protected] with your request. Unfortunately, demo accounts cannot be reactivated, but you may open additional ones via FxPro Direct.

In order to request reactivation, please send an email to [email protected] or contact us on Live Chat.

Miten säädän treidaustilini vipuvoimaa?

Log in to FxPro Direct, go to ‘My Accounts’, click on the Pencil icon next to your account number and select ‘Change Leverage’ from the drop-down menu.

Please note that in order for the leverage of your trading account to be changed, all open positions must be closed.

Note: The maximum leverage available to you may vary depending upon your jurisdiction.

Miten lisään enemmän varoja demotililleni?

Log in to your FxPro Direct, go to ‘My Accounts’, click on the demo account heading, and select 'Add Funds'. Please select the desired amount (500 – 500,000) and your demo account balance will be instantly updated on your trading platform.

Mistä voin nähdä transaktiohistoriani?

Log into your FxPro Direct, and you will see your transaction history under the 'Wallet' tab. There is also a filter and an option to 'Export' the transactions.

FxPro App

What is the FxPro App?

The FxPro App is a personal mobile account management space that allows for trading via the app using any FxPro Metatrader 4 or 5 account type. In 2024, we earned a 5* rating from the Investors Chronicle and Financial Times award for our app and its unique features.

  • You can create new accounts, complete the verification process, change passwords, top-up accounts with multiple funding options, withdraw funds etc.
  • The app features detailed charting features provided by TradingView, along with analysis tools and customisation.
  • Market analytics also keep traders up to date on major news with an integrated Economic calendar with alerts, plus real-time push notifications on increased volatility and major market moves.
  • If you have any questions, please get in touch with our 24/5 award-winning support team directly from within the app.

How many trading accounts can I open in the FxPro App?

You can create up to five live trading accounts with different settings in the FxPro App. They can be in different currencies and on various platforms.

Simply select one of the available trading platforms (MT4, MT5, cTrader or the integrated FxPro platform) and choose the preferred leverage and account currency. You can also transfer funds between the accounts using your FxPro Wallet.

For newcomers, FxPro provides comprehensive instructions on how to install the MT4, MT5 and cTrader applications with direct links to AppStore and Google Play.

The number of demo accounts is unlimited. Please note, that if you need additional accounts, you can open them through FxPro Direct Web or by contacting our Customer Service Team.

How can I register on the FxPro App?

If you already have a registered account with FxPro Direct Web, you can download our application for free from Google Play or AppStore and log in with the same details that you use for FxPro Direct Web.

If you have started registering with FxPro Direct Web but haven’t finished, you can continue your registration from where you left off in the FxPro App.

If you haven’t registered an account at FxPro yet, you can download our application for free and go through the registration steps:

STEP 1. Download the FxPro Application from Google Play Market or AppStore. Open it and proceed to “Sign in with email.” Select your country of residence, name, surname, and email. Then create your password.

STEP 2. You then have the option to generate a short passcode to log in. Please note that the passcode will only be valid on the current device you’re using when you log in to the app. For FxPro Web, you should continue to use your log in details that you registered with.

Your FxPro Direct profile is now ready. However, to unlock all the app features, create trading accounts, trade on the integrated platform, and fund your accounts, you have to complete the full registration. This will involve answering a series of questions about your trading experience and uploading digital copies of the required documents (passport/ID card, proof of residence - a Utility bill or bank statement issued in the last 6 months) to verify your profile.

Once your profile is fully verified, you can start trading with FxPro!

Please note that you can also access the Metatrader 4 or 5 platform directly with your account number and password that you received by email.

Please note that the jurisdiction under which your FxPro account will be opened depends on the country of residence. FxPro does not offer Contracts for Difference to residents of certain jurisdictions including the USA, Iran and Canada.

What payment methods are available on the FxPro App?

At the core of the app lies the FxPro Wallet, which keeps your funds from participating in the trading process and safe from market risks. Funds can be transferred in the “Top Up” section of the App.

You can see more information about the specific funding methods available here: https://www.fxpro.com/pricing/deposit-methods

Can I fund my FxPro Wallet using the App?

To start trading with FxPro, you need to top up your FxPro Wallet and then transfer funds to the desired trading account. To do that first open the FxPro App and tap “Top Up” in the toolbar. Tap “Fund Your Account”. Please note that if you haven't verified your account yet, you need to do so before depositing the funds.

The funds will then be credited to your FxPro Wallet balance. You can then transfer the necessary amount (or part of it) to a specific trading account.

NB: The FxPro Wallet balance does not participate in trading processes and is secured from market fluctuations. You can also top up a trading account directly. Select it from the list, or create a new one, if necessary.

  • Tap the “Fund now” button and select any of the available payment methods.
  • Select the FxPro Wallet, currency, payment method and indicate the amount. During this transaction, the deposit currency will be converted into the currency of your account.
  • You will receive a “Successful transaction” email from FxPro’s accounting department with the confirmation of your transfer.

All transactions can be viewed as ‘completed operations’ in the Transaction History tab. To see transactions for a specific account, tap on the upper right corner of the card with the name of your account.

Can I transfer funds using the FxPro App?

Yes, you can. To transfer funds between your accounts (e.g. your FxPro Wallet and a trading account) please follow these steps:

  • Select the “Transfer” button in the “Wallet” section
  • Choose the source and the target account
  • Specify the transfer amount
  • Tap “Transfer”

The transfer between the FxPro Wallet and your trading accounts is instant, and any currency conversions will be conducted using the current rate.

How can I withdraw funds using the FxPro App?

To withdraw funds from your FxPro Wallet please follow these steps:

  • Tap the “Withdrawal” button in the “Wallet” section
  • Specify the amount to withdraw
  • Select a withdrawal method
  • Tap “Withdraw”

    You may also need to follow the steps you see on the screen;

Our Client Accounting Department will receive your request and process it within 1 working day. In the event that a withdrawal request is made within 6 months from the moment of the initial deposit, Credit Card deposits will need to be refunded first, followed by PayPal deposits and then Skrill deposits. Once all deposits made via these three methods are refunded, you will be able to withdraw funds via a Bank transfer or any e-wallet method previously used to deposit. (provided your e-wallet is able to receive payments)

Bear in mind that you need to have funds available in your Wallet for withdrawal. If your funds are located in a Trading account, you will need to transfer them first to your Wallet.

Can I open a trading account using the FxPro App and how?

You can open multiple accounts with different settings and on different FxPro platforms (MetaTrader 4, MetaTrader 5, cTrader etc) using the FxPro app.

To do this, open go to the ''home'' section of the app, select either the Real or Demo tab and then press the + icon in the top right corner to “Create New Account”.

You will select the preferred account type, leverage and base currency and tap “Create”.

Your newly created account will appear in the list of accounts and you can top it up directly or transfer funds from the FxPro Wallet.

If you have not installed the mobile platform yet, or if it was previously uninstalled, you will be prompted to download it in the “Account type” options.

You can also change the size of the leverage, reset passwords, check balances and make a deposits.

Please note that there is a maximum of 5 Live trading accounts per profile.

How do I use the list of trading assets in the FxPro App?

You can trade directly from the app using any FxPro Metatrader 4 or 5 account type.

  • You can open new trading accounts, both in live and demo mode, directly from the "Home" tab. Simply choose a platform, leverage, and account currency and click ‘Create’.
  • In the ‘Trade’ section, you will find all of the CFDs we offer in your particular account type separated by category for easy viewing. You can use the ‘Search’ bar to find the required asset. You can also create your 'favourites' list to track the instruments you are most interested in.
  • In the ‘History’ tab, you can sort through the completed financial transactions chronologically and view their details.
  • By opening the tab of each asset, you will see its price movement in real-time.
  • Each asset contains its current Buy-Sell quotes. You can expand the chart to full screen and change its type and time frame.
  • You can also scroll down to find the main asset specification (located underneath the chart): spread type, contract size, swap type and more. There are several trading widgets as well: the ratio of sellers and buyers (among FxPro clients), and the highs and lows of today’s prices.

How can I find a specific instrument?

Please go to the ‘Instrument search’ bar at the top of the Quotes screen, begin to type the name of the instrument and it will pop up automatically.

How can I open a trade in the FxPro App?

In the ‘Trade’ section you will find the list of financial assets arranged in categories. Use the ‘Search’ bar to find the required asset. Each asset contains its current Buy-Sell quotes. Tap the preferred button to proceed.
  • Before opening a position, you can set the SL and TP levels and specify the order size. (You can add or modify these values even after a position has been opened).
  • When opening a trade you can choose market execution, as well as pending orders: Buy Limit, Sell Limit, Buy Stop or Sell Stop. After you have made your selection (e.g. Market Execution, Buy Limit etc) set the SL and TP levels, indicate the expiration date and the price at which the order should be triggered. Then click ‘Place’.
  • How can I modify a position using the FxPro App?

    You can modify the size or SL/TP of an open position, by tapping on an open position and then pressing 'more settings'. You can then make any necessary changes using the options provided on screen.

    You will then select to confirm the change(s).

    How can I close a trade using the FxPro App?

    You can close a trade manually from the 'Trades' tab by selecting the order you wish to close. Upon closing the order, you will see a confirmation message that "Order was closed at VWAP". A trade will close automatically when it reaches the specified Stop Loss or Take Profit limits you have set, or if the Stop Out level of the account is reached.

    Can I partially close a trade on the FxPro App?

    You can change order size by tapping on the trade you wish to modify from the ‘trades’ tab. You can then change the trade size using the buttons provided.

    You will then select the ‘Confirm’ button to confirm the change.

    Where can I find information my account balance, margin, free margin and equity?

    Information on your account balance, margin, free margin and equity is available at the top of the trading tab.

    log in

    Where can I find a history of closed trades?

    A list of all closed trades is available in the history tab. Please select any of the default periods or set a custom period.

    How can I enable Quick trading and One-tap trading?

    Quick trading and One-tap trading features can be enabled from the ‘More’ menu and ‘Trading Settings’.

    Quick trading allows you to place orders directly from the chart or instrument list.

    One-tap trading allows you to open and close orders in just one tap without any additional confirmation needed. You can also enable 'Quick closing' from here, allowing you to close orders without any additional confirmation.

    Trading Settings

    How can I set reminders for economic news events?

    The integrated economic calendar keeps you constantly up to date with the latest news and data releases. In the calendar section, you can easily set reminders to receive push notifications simply by pressing the bell icon next to the economic events you are interested in.

    News Events

    How do I use the crosshair tool?

    You can access the crosshair tool by long pressing on the chart, either in full-screen mode or from the instrument list. Once the crosshair appears, you can move it to any point on the chart, and the date and time of the corresponding candle will show in the X-axis along with the price at that specific level in the Y-axis.

    How can I add volumes to the chart?

    Volumes will be shown by default on the charts. To remove it, when in full-screen charting mode, scroll to the bin icon in the list of tools on the left hand side of the chart, and you can select which indicators to delete from the chart. The volume bars represent the number of tick changes for the corresponding price bar and helps to gauge volatility.

    Add volumes

    What chart types are available?

    The FxPro App features multiple TradingView chart types, including candlesticks, bars, Line, Area and Heiken Ashi. To change the chart type, open the chart in full-screen mode and click on the candlestick icon.

    What security features are available on the App?

    In addition to your main FxPro account password, the App also has additional security features, including 2-step authentication, passcode, and touchID.

    You can enable these options in the ‘More’ menu and ‘Security Settings’.

    Security Settings

    How can I change my password through the App?

    Your password can be changed via the App by pressing the ‘More’ menu and going to ‘Security Settings’.

    When you select ‘Change Password’, you will be prompted to enter your existing password and confirm the new one.

    Can I open and trade on a demo account via the App?

    Yes, the platform supports both live and demo trading. Once you have registered with us through the App or logged in with your existing FxPro Profile, in the ‘Accounts’ section, you will notice a ‘demo’ tab. Press the + icon in the top right-hand corner to open a new demo account.

    You simply need to select the account type, leverage, base currency and enter an amount of virtual funds up to 100,000.

    You are able to trade FxPro Metatrader 4 or 5 accounts directly in the app.

    What languages is the App available in?

    The FxPro App is available in a wide range of languages:

    English, Japanese, Korean, Italy, Chinese, Polish, German, Norweigan, Vietnamese, French, Russian, Arabic, Portuguese, Spanish, Czech, Romanian, Indonesian, Malaysian and Turkish.

    You can change the language from the ‘Appearance’ settings in the ‘More’ menu.

    How can I manage push notifications and email settings?

    We send regular push notifications on increased market volatility and significant market moves, keeping you up to date with the latest info on popular instruments in real-time. You can enable/disable these from the ‘Notification’ settings in the ‘More’ menu.

    You can also subscribe or unsubscribe from daily trading central technical analysis and company news emails in this section.

    Is customer support available in the App if I need assistance or have questions?

    Yes! Our 24/5 customer support team are always on hand to assist you with any questions or guide you, and we have made it even easier to contact them directly through live chat without having to leave the App. Simply select the ‘More’ menu and tap ‘Live Support’ to open a live chat with our customer support team.

    VPS

    Mikä on FxPro VPS?

    FxPro VPS-palvelu antaa sinulle pääsyn virtuaaliseen yksityisserveriin, jonka on mahdollistanut BeeksFX. BeeksFX on yksi suurimmista kansainvälisistä palveluntarjoajista VPS-ratkaisuissa ja operoi datakeskuksia London Equinixissä, samassa paikassa kuin FxPro-serveritkin sijaitsevat.

    FxPro VPS sallii ladata sinun MT4 EA:T JA cTraderin/cAlgo cBotsit suoraan serfverille ja ne pysyvät treidaamassa, vaikka sammuttaisit tietokoneesi.

    FxPro VPS-määräykset voi löytää seuraavalta sivulta:

    https://www.fxpro.com/trading-tools/fxpro-virtual-private-server

    Paljonko Fx Pro VPS maksaa?

    FxPro VPS subscription costs $30 per month (or equivalent amount in your FxPro Wallet currency) and it will be deducted on the 6th of every month from your FxPro Wallet.

    The FxPro VPS is free for VIP clients.

    Miten ilmoittaudun saadakseni FxPro VPS:n?

    You can make a request via the VPS page: https://www.fxpro.com/trading-tools/fxpro-virtual-private-server

    We will then contact you directly regarding the set-up of your Virtual Server.

    Miten voin peruuttaa VPS-tilaukseni?

    Please send an email to [email protected] to request cancellation and we will proceed accordingly.

    Mitä minun tulisi tehdä, jos unohdan FxPro VPS-salasanani?

    Ole hyvä ja ota yhteys [email protected] ja anna heille sinun IP sekä portin numero (Port Number). He voivat ratkaista ongelmasi uuden salasanan avulla ja lähettää suoraan sen sähköpostiisi.

    Miten asennan minun FxPro VPS:n?

    Kun olet onnistuneesti ilmoittautunut FxPro VPS halukkuudestasi, saat sähköpostin, jossa on kirjautumistietosi meidän VPS-tarjoajalta, Beeks FX:ltä, vakuuttaen, että VPS-tilisi on luotu onnistuneesti (se voi kestää kaksi tuntia saada kyseinen sähköposti).

    Asettaaksesi VPS:n, klikkaa VPS-yhteyslinkkiä, joka on tarjottu sähköpostiisi, täytä vaadittavat tiedot, jotka lukevat sähköpostivahvistuksessasi ja sen jälkeen lataa RDP-tiedosto, joka sijaitsee sivun alaosassa. Paikallista tiedosto tietokoneellasi ja klikkaa sitä, saadaksesi yhteyden pöytäkoneeseesi. Pop-up-ikkuna ilmestyy ja pyytää sinulta tunnukset ja väliaikaisen salasanan, joka sinulle on annettu. Klikkaa 'OK'. Nyt sinun tulisi olla yhdistetty sinun VPS:een.

    Safety

    How can I protect my online data?

    At FxPro, client data protection is a priority and we follow best practices which are described in details in our privacy policy. There are also actions we strongly suggest you take to help keep your personal data safe:

    • Never share your password(s) or sensitive account information with anyone.
    • Beware of fraudsters who may contact you claiming to be a reputable company and do not provide any personal information to them.
    • Do not click on any links or open any attachments from emails you don’t recognise or respond to unknown SMS senders. Always verify the authenticity.
    • Transactions should only be made via our secure FxPro Direct portal. Never send any funds to an external source.
    • Change your password(s) frequently and set up anti-malware software on any devices that you may use.

    For more information about online security as well as actions that FxPro takes to protect your data, please review our safety page: https://www.fxpro.com/safety

    Please contact us immediately via our official communication channels should you have any concerns or receive any suspicious contact, we are always here to support you.

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